coworkers ai - Infrastructure problem – Incident details

All systems operational

Infrastructure problem

Resolved
Major outage
Started about 2 months agoLasted about 1 hour

Affected

Bot Platform

Partial outage from 7:00 AM to 7:45 AM, Major outage from 7:45 AM to 8:11 AM

LLM Modules

Major outage from 7:00 AM to 8:11 AM

Voicebots

Partial outage from 7:00 AM to 7:45 AM, Major outage from 7:45 AM to 8:11 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    Some instances are unreachable, LLM modules are not working. We are currently investigating this incident.