coworkers ai - AI Knowledge Base Chat Problem – Incident details

All systems operational

AI Knowledge Base Chat Problem

Resolved
Partial outage
Started about 2 months agoLasted about 2 hours

Affected

AI Knowledge Base

Partial outage from 6:00 AM to 7:30 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We identified a problem where our bots were not responding to questions that rely on AI knowledge.